The parts that I ordered and received were good but the shipping costs are very expensive. I was going to order a $3.00 gasket and they what $50.00 to ship it. I'm not happy with that.
D
Dave Boender
Prompt service and support
We received our completely refurbished Tennant T12 unit ahead of schedule and we were very impressed. We ended up having a minor issue with a damaged component, and Tony, the service tech was very responsive and able to send out the repair part free of charge quickly. I will certainly be using them for my floor care needs moving forward.
It's a little more handle heavy than my Tennant dual motor. The wand pulls out the left side, which is backwards from previous. Also if the wand isn't in all the way, the brush shuts off. But it's a good vacuum. I like the way the bag fills from the top, it seems very efficient in filling the bag before it gets clogged at the entry. At this time, I'd buy another if needed.