My shipment was running behind. Emailed customer service and they discovered it was lost by the shipper. Immediately overnighted another cylinder for delivery next day!
It's a little more handle heavy than my Tennant dual motor. The wand pulls out the left side, which is backwards from previous. Also if the wand isn't in all the way, the brush shuts off. But it's a good vacuum. I like the way the bag fills from the top, it seems very efficient in filling the bag before it gets clogged at the entry. At this time, I'd buy another if needed.